We asked Mike a few questions about how he runs the shop in Gilbert, what drives him, and his personal take on auto maintenance.
Question: What do you look for when hiring a technician?
Answer: Hiring technicians that are courteous, friendly, and knowledgeable is a plus. We have technicians that are very effective. From the latest training to having state-of-the-art equipment, we are able to complete the job as quickly and efficiently as possible. Technicians have the training to stay up on today’s changing vehicles. Technology is constantly advancing and we stay ahead of that curve by providing training on hybrid systems, new variable valve timing systems, and even differences in oil technologies.
Q: What do you most enjoy about working in auto repair?
A: My favorite part about working in automotive is solving problems. Just being able to get someone back on the road after their problem is fixed within a timely manner gives me a great sense of accomplishment. I love working with a company who takes pride in taking care of customers’ needs within a timely manner
Q: If you could dismiss one myth about auto maintenance, what would it be?
A: It is absolutely necessary to service fluids in the engine and transmission. Some people believe that this is not necessary. However, fluids are the lifeblood of our vehicles. Many rotating mechanical parts need clean fluids to properly lubricate and cool these mechanical components to extend their lives.
Q: What’s the single most important tip for car owners when it comes to maintenance?
A: The number one tip for maintaining a vehicle is to get on a schedule and keep it. Just as you change your oil on a schedule, do so for the other fluids and filters. Tuning components greatly extends the life of your powertrain.
Q: Lastly, what’s your personal favorite repair job to complete?
A: My favorite repair is the one that we can do where a customer can be back on the road quickly.
Let Mike and his team take care of all your automotive maintenance needs in the Gilbert area—click here or call (480) 568-7483 to schedule an appointment.