As a car owner, you likely want to find an auto shop that combines expertise with great customer service. The Sun Devil Auto service center in East Bell Road can do just that for you. At any Sun Devil Auto service center, we always strive to give the best service at a fair price, meaning we can give you dealership-level service for less. Our technicians are trained to handle numerous maintenance and repair services to ensure you get the right advice and service every time. In today’s Store Spotlight feature, you can meet 8-year automotive veteran and Store Manager, John Erickson.
Question: How did you get your start in the automotive repair industry?
Answer: I changed careers in 2007 and started as a service advisor at Sun Devil Auto.
Q: What’s your favorite repair to complete?
A: The one that exceeds all the customer’s wants and needs at a great price.
Q: What are the qualities a Sun Devil Auto technician possesses?
A: Caring about customers’ needs, honesty, and dedication.
Q: What type of training do your technicians need to complete?
A: ASE training as well as dealership sponsored training.
Q: What’s the most commonly asked question you get about automotive care?
A: Is the repair necessary at this time?
Q: If you could dismiss one myth about automotive maintenance/repair, what would that be?
A: That only engine oil needs to be changed. All fluids should be maintained.
Q: What is your favorite part of the job? Your favorite part about working for Sun Devil Auto?
A: Taking care of the customers, the family environment, and being part of a team.
Q: What’s the number one tip you would provide to car owners about maintaining their vehicles?
A: Regular maintenance is key. Maintaining your vehicle’s health will prolong its life.
Whenever you need automotive assistance, make sure you stop in at Sun Devil Auto. We can make general repairs, service your transmission, change your brakes, repair your engine, tint your windows, replace hoses, change your oil, and perform many more essential maintenance services on your vehicle. This particular service center is easy to find on East Bell Road. John and the rest of the auto team are ready to help you get and keep your car in working order. If you have any questions, or want to schedule an appointment, please call us at (623) 552-7476, or you can make your appointment online.
