“Recently, after getting an oil change. . .your tech noticed a number of major items he felt should be fixed. Not only did your staff complete all the repairs, but found after closer examination and research one costly repair wasn’t necessary after all. You were very frank and up-front with us on these issues, saving us 1000 plus dollars. My wife and I would like to thank you and your staff for the good work, honesty, integrity and thorough examination you performed on our car. . .and we feel very comfortable returning to your store for any other problems we may face with our cars.”