Sun Devil Auto is a family owned and operated business operating many locations throughout the Phoenix area, including Gilbert, for over 40 years. We proudly offer dealer quality services at a competitive price. Our auto services in Gilbert include transmission repairs to scheduled maintenance and more, keeping your vehicle on the road longer and in better condition. You’ll find that each of our locations are equipped with state of the art tools with trained, knowledgeable, certified Technicians. Our location on Val Vista and Warner Roads is no exception.
Done Right, the First Time
Austin Higginbotham was born into the industry and followed the footsteps of both his father and grandfather and knows what drivers require from auto repair centers. Providing quality repair and maintenance is just the beginning. Dependable, qualified, and trustworthy technicians providing services at a competitive price is what makes Sun Devil Auto unique to the industry.
Making customers feel comfortable on and off the road is Austin’s specialty. On the road, he notes that strut replacements are the most rewarding because drivers immediately appreciate the difference in how the vehicle rides and drives. Off the road, Austin possesses a strong ability to alleviate the anxiety that customers naturally feel when bringing their car for service or repairs. Making customers comfortable and confident that their vehicles will be repaired properly in the most efficient manner is especially important to him.
Read on to get to know our expert Austin as he shares some valuable tips about vehicle ownership:
How long have you been in the automotive repair industry?
I have grown up in the Auto Repair Industry, although I started officially working in and around the shops themselves at age 17.
How did you get your start?
I am a 3rd generation auto repair person, so it was kind of a no-brainer for me to choose this line of work as well. I felt like it was “my calling.”
What’s your favorite type of vehicle to make repairs on?
I love all vehicles. Each one is different and brings its own challenges and quirks to the table.
What are the qualities a Sun Devil Auto technician possesses?
They are honest, hard-working, and properly trained.
What type of training do your technicians need to complete? What’s included in this training?
My technicians are required to be trained across a wide spectrum of repairs on many makes and models, and they are required to complete their ASE certifications.
What’s the most commonly asked question you get about automotive repair?
How do I keep my car on the road without stretching beyond my budget?
If you could dismiss one myth about automotive maintenance/repair, what would that be?
That a scan of an on-board computer actually tells you the problem with the vehicle. An on-board scan tool simply records the codes that the vehicle’s computer has stored. It is then up to the technician to isolate the troublesome cause and make repairs as necessary.
What is your favorite part of the job? Your favorite part about working for Sun Devil Auto?
I love the customer interaction and making sure that my crew is tip-top and ready to take on any challenges. My favorite part of working at Sun Devil Auto is the family atmosphere, and how they take care of their employees.
What’s the number one tip you would provide to car owners about maintaining their vehicle?
Fluids, fluids, fluids. Change all your fluids, not just your engine oil, faithfully. People underestimate the damage that your car sustains due to the extreme heat here in the valley.
Keeping Your Vehicle on the Road
High temperatures, like those that are prominent here in the desert climate, cause vehicle components to wear out at an accelerated rate. Regular vehicle maintenance is the key to extend the life of any vehicle and more frequently for severe climates. Drivers in the Phoenix area should adhere to a regular schedule for maintenance and tune-ups to keep vehicles in proper working order. Even if vehicles are not driven often, frequent maintenance is essential. It’s important that drivers understand that services recommended by Service Consultants and Technicians are intended to prevent vehicle troubles down the road.
Austin Higginbotham and his qualified team of experts in Gilbert on Val Vista and Warner are here to make your driving experience pleasant and enjoyable. Get to know what makes Gilbert love the family-owned-and-operated auto repair business, Sun Devil Auto, with Austin and his team by scheduling an oil change or your next maintenance service by calling our service center at 480.507.0808