Store Spotlight: Become Part of the Sun Devil Auto Family in Glendale

You probably have a comfortable relationship with your primary healthcare provider and perhaps even your dentist. After all, these are the people responsible for helping to keep you healthy and offering professional advice on medical care. You need to be able to trust the people in these roles, so you likely have done your research and gotten to know your healthcare team.

 

Why not take the same approach when it comes to your vehicle? The care of your car may not seem like a life-and-death matter that deserves the same level of thoroughness, but a poorly maintained or incorrectly repaired vehicle can potentially be dangerous.

Because preventive care is the best way to protect you, and your wallet, it’s important you choose the right automotive repair team to care for your car. You don’t need to look any further than the Sun Devil Auto service center in Glendale on W. Bell Road.

Our Number One Priority Is You

At Sun Devil Auto, we pride ourselves on offering the highest quality and trustworthy service to our Arizona customers. We want to see you back on the road quickly, safely, and in the most cost-effective way.

To meet this goal, we only hire those with exceptional customer service, consistent honesty, and superior training. Our technicians are ASE certified to ensure their skills and knowledge are current and top quality. Every employee, even those who don’t directly work on vehicles, stand by our mission to do what’s best for the customer and to instill trust.

Meet Part of Our Family

Our service centers are unique, and we like to spotlight each one, so you can become familiar with the people working on your car. The awesome manager at our W. Bell Road location is John Erickson. We asked him these 10 questions to find out more about his experience and personality, and here’s what he had to say.

1. How long have you been in the automotive repair industry?

Ten years, all at Sun Devil Auto.

2. How did you get your start?

I started at the Tatum and Bell store as a Service Advisor with no industry experience.

3. What’s your favorite auto repair to complete?

The ones that are the most challenging that other shops can’t figure out.

4. What’s your favorite type of vehicle to make repairs on?

I like working on BMWs, Hondas, and most domestic trucks.

5. What are the qualities a Sun Devil Auto technician possesses?

Honesty and a hard work ethic. Being able to interact with customers is the most important quality.

6. What type of training do your technicians need to complete? What’s included in that training?

ASE certifications are very important. They include training in the latest computer diagnostic system.

7. What’s the most commonly asked question you get about automotive repair?

“Is maintenance that important?” Yes, it is. It is vital to your car’s life span.

8. If you could dismiss one myth about automotive maintenance/repair, what would that be?

The myth that all the other fluids aren’t as important as an oil change. This is not true. All fluids are vital to your vehicle running smoothly.

9. What is your favorite part of the job and your favorite part about working for Sun Devil Auto?

My favorite part of the job is building relationships with customers. My favorite part about working for Sun Devil Auto is the support that this company gives its employees.

10. What’s the number one tip you would provide to car owners about maintaining their vehicles?

Have regularly scheduled maintenance using the manufacturer’s recommended fluids. Also, replacing normal wear-and-tear parts, such as a timing belt, before they break is the key to a long vehicle life span.

Don’t Underestimate the Importance of Maintenance

John hit the nail on the head with his advice about regularly maintaining your car. Taking your vehicle in on a scheduled basis ensures you won’t have to spend thousands on fixing preventable problems later on. You can get the most performance and longest life span out of your car through the maintenance services we offer:

  • Tune-ups
  • Oil changes
  • Emissions testing
  • Wheel alignment
  • Battery installation
  • Fluid replacements
  • Air conditioning service

We understand that sometimes things simply fall apart over time or due to an accident, and we’re prepared to make repairs as well. You can call us to fix or replace any of the following:

  • Engine
  • Transmission
  • Brakes
  • Power steering components
  • Belts and hoses
  • Windows and other glass parts
  • Filters and systems
  • Suspension
  • Starting mechanisms
  • Axles and joints

This list is by no means exhaustive. If you have any issues with your car, we can take care of them. If you don’t know what is wrong, we can run diagnostic testing to pinpoint the problem.

Our Prices Will Make You Happy

It’s no secret it costs money to maintain and repair vehicles, especially when you want the best work. However, that doesn’t mean there aren’t ways to lower the cost. We provide competitive prices, discounts, and coupons to help you afford the automotive care your car needs. We also offer financing. We don’t want to see you forego an important repair or skip routine maintenance because of financial constraints. No matter your needs, we’re here for you!

Make an Appointment Today

Are you ready to experience the Sun Devil Auto difference with John and his team of technicians? Contact the W. Bell Road store today to set up an appointment, even if all your vehicle needs is a checkup. Have an emergency? We provide same-day service to ease your worries and get you back on the streets of Glendale as soon as possible.