Store Spotlight: Downtown Phoenix, AZ

Has your car been acting strange? Are there funny noises coming from under the hood? You probably need to get it serviced as soon as possible to avoid the inevitable breakdown. Avoid being stranded and having to be towed by getting any issues with your vehicle fixed at Sun Devil Auto. Stop at our store on W. Van Buren Street to get top-notch service from a professional and highly trained staff. Let us take the worry out of your drive by providing you with trouble-free service you can trust.

Since 1978, Sun Devil Auto has been working with vehicle owners, like you, providing excellent service that you can rely on. We can handle any repair, big or small. Whether you have a window that won’t roll down or your engine keeps stalling, we can handle it. Our ASE-certified technicians are trained to handle common and complex repairs. We also provide routine maintenance services so you never have to worry about your vehicle's performance. Proper maintenance can often prevent many common issues that lead to breakdowns.

Let us perform your oil changes, prep your air conditioning system for the hot Arizona summer, or inspect your brakes to be sure they are working properly. From top to bottom, we can fix anything that may need repair or service any of the parts that keep you moving carefree down the road. You can rest assured knowing your vehicle is taken care of the right away when you come to Sun Devil Auto.

Put your trust in the hands of our capable technicians as we work hard to get your vehicle in top shape. We focus on working fast but doing it right. You can count on us to stand by our work, too. We know you that you’ll want to return knowing you can trust and rely on us for all your automotive needs.

Don't just take out word for it. Read through the following questions and answers to learn about Store Manager, Derek Doster and his commitment to excellence, thoughts on the work he does and opinions about the industry. Once you get to know Derek better, you’ll know more about the level of service we provide.

1. How long have you been in the automotive repair industry?

I have been in the automotive industry for nearly half a decade. 

2. How did you get your start?

Worked from the ground up! Starting as an entry-level general service tech to store manager. I had the opportunity to learn from the best managers and technicians around the state, an opportunity of a lifetime.

3. What’s your favorite auto repair to complete?

The repair that leaves the customer happy and comfortable. No one likes to go to the auto repair shop, but we strive to make it as comfortable and friendly as possible.

4. What’s your favorite type of vehicle to make repairs on?

The vehicle that has a strange problem that no one has been able to figure out, but we did!

5. What are the qualities a Sun Devil Auto technician possesses?

Being in the field for so many years, seeing multiple stores and learning from multiple people, it has shown me that Sun Devil Auto technicians are genuinely great people. Our techs are understanding, diligent and intelligent. They truly love coming into work every day, and that makes for a great working environment.

6. What type of training do your technicians need to complete? What’s included in this training?

My technicians are ASE-certified, EPA-certified, and are taking diagnostic training and skills classes through Snap-On. They strive to be as knowledgeable as possible and as prepared as they can be.

7. What’s the most commonly asked question you get about automotive repair?

The most common question I see is: Do you guys do more than just oil changes? This question is common and easily answerable. We do all mechanical repair, glass, towing, and transmissions. We are a one-stop shop and alternative to the dealership!

8. If you could dismiss one myth about automotive maintenance/repair, what would that be?

It would be the bias that is commonly assumed in our field. We treat every customer with the same level of customer service and make auto repair understandable and relatable to everyday life. We do not hide behind our words; all repairs can be visually inspected by the customer before replacement!

9. What is your favorite part of the job? Your favorite part about working for Sun Devil Auto?

My favorite part is the people. Here at the downtown location, I see all walks of life. From repeat customers to first-time oil changes, we build relationships and trust. It's incredible to see customers return and have a genuinely good time here while we repair their car.

10. What’s the number one tip you would provide to car owners about maintaining their vehicle?

Keeping up with Arizona’s tough weather repairs is the biggest tip I can give. Our climate is dusty and dry with harsh summers and short winters. It's important to keep rubber components from rotting away and fluids clean, not burnt, ensuring your car will stay on the road longer and safer!

This glimpse at how Derek feels about his job and the work he does showcases a Manager who is dedicated to providing the high level of service we strive for. He is a shining example of the type of employee that we have in each and every Sun Devil Auto center. You will find, no matter who you work with, when you bring your vehicle in, that they all have the same focus and integrity as Derek. Our people are part of what makes us one of the best auto service companies you'll ever come across.

Making our Sun Devil Auto location in downtown Phoenix your hometown auto shop is one of the best decisions you can make. We provide honest work at affordable prices because we want you to get the best deal possible and walk away with peace of mind.  We work hard to do the job right the first time every time you come to us, and we back that up with a work guarantee. Our honest approach to service is just one of the things that make us stand out.

Another thing we pride ourselves on is being an expert in the special needs of drivers in the Phoenix area. The unique weather conditions require technicians who understand what this climate does to a vehicle. Our technicians are not only highly trained, but they also understand the driving conditions here in Phoenix, as well as any other challenges that may come your way as a vehicle owner.

We want to welcome you to our downtown shop today. Stop by or learn more about us on our website. Once you become a part of the Sun Devil Auto family, you will discover that keeping your vehicle running and in optimal shape is an easy task.